Help Centre

Frequently Asked
Questions

Everything you need to know about starting your journey with Sports Nexus 365. Find answers quickly to common questions.

General FAQs

What is Sports Nexus 365?

Sports Nexus 365 is a global sports recruitment platform that connects student-athletes with coaches from colleges in the US, through verified profiles, video highlights, and performance data.

Who is Sports Nexus 365 for?

The platform is designed for:

  • Prospective student-athletes
  • College coaches
Which sports are supported?

Sports Nexus 365 launches with football (soccer), with plans to expand into additional sports in the future.

Is Sports Nexus 365 free to use?

Yes. Athletes can create a profile and join the platform for free. Additional premium services will be available for athletes and coaches in the future.

What is a sports scholarship?

A sports scholarship is financial assistance provided by a college/university to a student-athlete based on their athletic ability, academic profile, and recruitment potential.

Scholarships can help cover:

  • Tuition fees
  • Accommodation
  • Meals
  • Books
  • Other educational expenses
What is a 'full scholarship'?

A full scholarship typically covers:

  • Tuition
  • Housing
  • Meals
  • Books

Not all athletes receive full scholarships. Many receive partial scholarships.

What is the NCAA?

The NCAA (National Collegiate Athletic Association) governs college athletics in the United States.

The NCAA is divided into:

  • Division I
  • Division II
  • Division III

Each level has different scholarship rules, athletic standards, and resources.

What is the difference between NCAA, NAIA, and NJCAA?
  • NCAA — Largest and most recognised college athletics system.
  • NAIA — Smaller colleges with strong athletic programs and scholarship opportunities.
  • NJCAA — Junior/community college system offering two-year pathways.

Athlete FAQs

How do I create an athlete profile?

Simply sign up, complete your profile information, upload your videos and athletic details, as well as academic transcripts, and publish your profile for coaches to discover.

What will be included on my profile?

Athletes will include:

  • Personal details
  • Academic information
  • Playing experience
  • Statistics
  • Highlight videos
  • Achievements
What is a highlight video?

A highlight video is a short compilation showcasing an athlete's best moments and abilities.

What kind of videos should I upload?

We recommend:

  • A 3-5-minute highlight video
  • Clear, high-quality clips

Coaches often decide within the first 30–60 seconds whether to continue watching.

What should be included in a highlight video?

Videos should:

  • Clearly identify the athlete
  • Showcase technical, tactical, physical, and decision-making ability
  • Include game footage, not skills training
Can coaches contact me directly?

Yes. Coaches can contact athletes directly through the platform where permitted.

Do I need an agent or recruiter to use the platform?

No. Sports Nexus 365 is designed to give athletes direct visibility and access to opportunities.

How do I improve my visibility on the platform?

Athletes can improve visibility by:

  • Completing their profile
  • Uploading quality video footage
  • Keeping statistics updated
  • Maintaining active engagement
Are profiles verified?

Yes. Sports Nexus 365 verify profiles to improve platform trust and quality.

Can parents manage an athlete account?

Yes. Parents or guardians may assist with account management for athletes under 18.

Can international students receive scholarships?

Yes. Thousands of international athletes compete in US college sports every year.

What age should I start the process?

Ideally:

  • Ages 14-16 — begin preparation
  • Ages 16-18 — active recruitment phase

However, timelines vary by sport and level.

Can I get a scholarship if I am not in an academy?

Yes. Coaches recruit athletes from many different pathways. Strong video footage and exposure are often more important than academy status alone.

Are academics important?

Yes — very important. US colleges recruit student-athletes, meaning:

  • Athletic ability alone is not enough
  • Academic eligibility matters significantly
What grades do I need?

Requirements vary by institution and governing body. Generally:

  • Strong academic results increase opportunities
  • Better grades can also unlock academic scholarships

Coach FAQs

How do coaches use Sports Nexus 365?

Coaches can search for athletes, filter by specific criteria, review videos and statistics, and contact athletes directly.

Are athlete profiles verified?

Sports Nexus 365 implement profile verification and moderation systems to improve trust and quality.

Who can register as a coach?

College coaches, assistant coaches, graduate assistants, and/or authorised representatives of institutions can create coach accounts.

Can I recruit international athletes through Sports Nexus 365?

Yes. One of the platform's core goals is to connect coaches with talented athletes from around the world in one central location.

What information is available on athlete profiles?

Athlete profiles include:

  • Personal information
  • Academic details
  • Playing history
  • Statistics
  • Awards and achievements
  • Highlight videos
Can I watch highlight videos before contacting an athlete?

Yes. Athlete profiles are designed to provide coaches with video content that helps evaluate an athlete's suitability before making contact.

Can I contact athletes directly through the platform?

Yes. Sports Nexus 365 is designed to facilitate direct connections between coaches and athletes.

Can I save athletes for future review?

Yes. Coaches can create shortlists and save athletes they wish to monitor throughout the recruitment process.

How often are athlete profiles updated?

Athletes can update their profiles throughout the year with new videos, statistics, academic results, and achievements.

US College Recruitment FAQs

Can Sports Nexus 365 guarantee a scholarship?

No. Sports Nexus 365 provides a platform for exposure and connection but does not guarantee recruitment, scholarships or roster positions.

How do scholarship offers work?

Offers vary depending on:

  • Athletic ability
  • Academic profile
  • Team budget
  • Program needs

Offers may be:

  • Full scholarship
  • Partial scholarship
  • Roster opportunity without athletic funding
Can scholarship amounts change?

Yes. Scholarships are often reviewed annually.

Are scholarships guaranteed for all four years?

Not always. Scholarships may be reviewed or renewed annually.

What is the National Letter of Intent (NLI)?

The NLI is a binding agreement between a student-athlete and an institution. Not all organisations use the NLI system.

What is life as a student-athlete like?

Student-athletes balance:

  • Training
  • Competition
  • Travel
  • Academics
  • Strength & conditioning

Time management is extremely important.

Can international athletes work while studying?

Visa rules vary and athletes should always follow official immigration guidance.

Can athletes transfer schools?

Yes. Transfer rules depend on the governing body and institution.

Are there costs involved in the recruitment process?

Potential costs may include:

  • Visa applications
  • Flights

Video & Content FAQs

What video formats are supported?

Sports Nexus 365 supports video uploads directly from YouTube.

Who owns the uploaded content?

Athletes retain ownership of their uploaded content but grant Sports Nexus 365 permission to host and display it within the platform.

Can I remove my videos or profile?

Yes. Users may edit or remove content in accordance with platform policies.

Safety & Privacy FAQs

Is my personal data protected?

Sports Nexus 365 uses security measures designed to protect user data and platform integrity.

How is data used?

Data is used to operate the platform, improve services, facilitate recruitment connections, and provide platform functionality.

Can under-18 athletes join?

Yes. Additional parental or guardian consent requirements will apply.

Are messages monitored?

Yes. Sports Nexus 365 monitor platform activity to maintain safety, quality, and compliance.

Technical Support FAQs

I forgot my password. What should I do?

Use the password reset option on the login page.

Why is my video upload failing?

Common causes include:

  • Unsupported file format
  • File size limits
  • Weak internet connection
Which devices are supported?

Sports Nexus 365 is designed to work across desktop, tablet, and mobile devices.